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Website, analytics & conversion

More direct bookings on your website

When your website isn’t optimised for converting visitors, every gap in the customer booking journey costs you direct bookings and margin.

SOLERA builds direct booking websites that load fast, read correctly in AI search, and convert — with every euro of spend traceable to a booking.

Fewer commissions. More direct bookings. Data you can act on.

THE BOOKING JOURNEYARRIVES52% leave on experience, not priceBROWSESrates buried, dates resetPICKS A RATEno live availabilityCHECKS OUTover 90 seconds on a phoneWHAT LANDSBOOKED
Of hotel traffic now arrives on mobile — the mobile checkout flow must be easy
60%+
Leave because of a bad digital experience, not price
52%
Per year in lost direct bookings due to a friction-heavy mobile site
€60–€180K
The programme

How SOLERA helps

    Engagement

    How it works

    1. 01

      Audit

      We review your current website, booking engine, and analytics setup, and show you exactly where it's failing guests. You get a written report and no obligation to continue.

    2. 02

      Build

      We implement what's missing, starting with checkout and rate display, then analytics and first-party data capture. Most builds run 2 to 4 weeks depending on scope.

    3. 03

      Run

      Ongoing management once the foundations are in place, covering GA4 reporting, pre-arrival and post-stay automation, and conversion monitoring.

    FAQ

    Frequently asked questions

    Having a website isn't the same as having one that converts. Most booking engines on independent hotel sites were set up years ago and haven't been tested recently on mobile — if checkout takes longer than 90 seconds on a phone, you're losing same-day bookings from people who had already chosen you. We test your current setup, show you exactly where it's failing, and fix or rebuild based on what we find.

    Commission stops leaking out of every reservation, and you own your guest data — upsells and repeat business, not starting from zero each season. You gain visibility in AI-driven search, where verified venues get recommended, every marketing decision is backed by a measurable funnel, and your direct booking share climbs month over month against your own target.

    Yes — one of the more straightforward wins for independent properties. Rate parity restricts how much you can undercut OTA prices; it doesn't restrict what you offer exclusively to direct bookers. A free early check-in, a welcome drink, a guaranteed late checkout, a small food and beverage credit — none of it can be matched by an OTA listing. We build these callouts into your booking widget so guests see them on the first screen, not buried in a terms section.

    You own it — email, stay dates, room preferences, booking history — held under your own data policies, not behind an OTA wall. We set up the automation that puts it to work: a check-in prep message, a room upgrade offer before arrival, a post-stay email with a direct link for next time. For restaurants, that's a booking confirmation with a menu preview and a follow-up review request. The tools depend on your existing setup — we advise on the right platform and manage the configuration.

    Fixing the booking flow comes first — fewer steps, express payments, mobile checkout that works — and properties typically see a measurable lift in direct booking conversion within 30 to 60 days, because the traffic was already there. The broader picture — first-party data, automation, GA4 tracking — takes three to six months to show its full impact. We track it through the GA4 dashboard we configure for you.

    It's Google's framework for tracking behavior in a way that complies with European privacy law — the cookie consent rules that apply to properties in Spain targeting European travelers. Without it configured correctly, you lose 30 to 50% of your conversion tracking, so your campaigns look less effective than they are and you pull budget from channels that were actually working. We configure it as part of the GA4 setup on every website we build.

    Free audit

    Let’s build a website that brings direct bookings

    We’ll tell you plainly what your current site is costing you per month in lost direct bookings.